Integration with 3rd Party Accounts
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      SafeCom: Error Testing Connection

      How to Resolve SafeCom Connection Errors when Integrating EveryonePrint and SafeCom Mobile Print

      EveryonePrint or SafeCom Mobile Print integration with SafeCom

      Issue:

      Some customers may experience an "Error" message when setting up authentication with SafeCom (see screenshot below):

      Authentication test using test user account failed. Error details:

      safecom-error

      Resolution:

      The Microsoft Visual C++ 2008 Redistributable Package (x86) must be installed on the EveryonePrint server. This package installs Visual C++ Libraries required to run applications developed with Visual C++ SP1.