Knowledge Base
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EOP MobilePrint (Legacy)
SAFEQ Cloud
Administration
Architecture
Cloud Printing
Planning and Deployment
Troubleshooting
SAFEQ 5, 6, and Managed
Administration
Database, Reporting
Embedded Terminal
Maintenance
Payment System
Printing and Copying
Scanning
Troubleshooting
Web Interface
SAFEQ Cloud, SAFEQ 5, 6 and Managed
Administration
EOP MobilePrint (Legacy)
Authentication
Email
General Information
How To
Installation & Requirements
Integration with 3rd Party Accounts
Linux Users
Mobile: Android
Mobile: iOS
Mobile Device Management (MDM)
Mobile Gateway
Security
Server
Technical Documents & Resources
Troubleshooting
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Knowledge Base
EOP MobilePrint (Legacy)
SAFEQ Cloud
Administration
Architecture
Cloud Printing
Planning and Deployment
Troubleshooting
SAFEQ 5, 6, and Managed
Administration
Database, Reporting
Embedded Terminal
Maintenance
Payment System
Printing and Copying
Scanning
Troubleshooting
Web Interface
SAFEQ Cloud, SAFEQ 5, 6 and Managed
Administration
EOP MobilePrint (Legacy)
Authentication
Email
General Information
How To
Installation & Requirements
Integration with 3rd Party Accounts
Linux Users
Mobile: Android
Mobile: iOS
Mobile Device Management (MDM)
Mobile Gateway
Security
Server
Technical Documents & Resources
Troubleshooting
EOP MobilePrint (Legacy)
Knowledge base articles for the legacy EveryonePrint MobilePrint solution.
Authentication
Authentication: AD Error Codes
Email
Email: Support for New Long TLDs
Email Print: HTML Zoom Rendering Factor
Email Print: Max Message Size
Email Print: Office 365 Email Alias
Email Print: Office 365 Hosted Exchange
Email Print: Office 365 Modern Authentication Error
EOP 4.3.3: Fixes for Proxy and O365 OAuth2
Email Print: Office 365 Modern Authentication - Using "Online Exchange" API
Email Print: Open Connection Failed AADSTS50034: The User Account {EmailHidden} Does Not Exist
Email Print: Problem with Exchange 2016
Email Print: Process Inline Images in HTML Message
Email Print: Slow Performance with MS-Exchange IMAP
Email Print: Using Gmail
Outgoing Mail: Emails Are not Received
Welcome Email: Hide Password to Guest Users
Welcome Email: Hide Username Line
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General Information
EveryonePrint: General Information
How To
API: Scheduled Import Email Addresses from a CSV
Bulk Create QR Codes
Chrome Extension for EveryonePrint Mobileprint
Customize Email
Customize Email Print Web Page with Several Addresses and 'mail-to' Links
Driver Print Simple: Windows 10/11 Driver
Driver Print Simple: Enable Duplex Printing
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Installation & Requirements
Installation and Requirements
Integration with 3rd Party Accounts
Equitrac: Kofax Control Suite Equitrac V 6.0 Support
Integration: Kofax-Nuance - Equitrac
Equitrac: PIN1 vs. PIN2 Authentication
Equitrac: Remote/Local Downlevel Document
Integration: Kofax-Nuance - SafeCom
Integration: Ricoh Streamline NX
PageScope: Setup Print Queue
SafeCom: Error Testing Connection
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Linux Users
EOP Linux: Disable Eop-lpd Service
EOP Linux: Redirect Port 515 > 8515 Fails
Mobile: Android
Android: Capture App Log File
Android: Google Photos Limitation
Android: Login Prompt Loop
Android: Test and Verify Ports from Device to Server
Mobile App: Error GetServerConfiguration
See more
Mobile: iOS
iOS: Printing Options
AirPrint: Apple Configurator 2 Profile
AirPrint: No Printers Visible on Apple iOS Devices
AirPrint: Printer Duplicated on iOS Device
AirPrint: Clearing Cached Credentials in iOS
AirPrint: Some Printers Are Not Visible on Apple iOS Device
AirPrint: The Printer Is Off-line
AirPrint/DriverPrint: Error on EveryonePrint 4.3
iOS: Capture App Log File
iOS: Test and Verify Ports from Apple Device to Server
iOS App: XML Parse Error
Microsoft OneDrive: How to Print Document
Wide Area Mobile Print: ".local" DNS Suffix
Wide Area Mobile Print: Error Setting-up Delegation
Wide Area Mobile Print: Quick Test of AirPrint
Wide Area Mobile Print: Separate Mobile Print DNS Zone
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Mobile Device Management (MDM)
BlackBerry UEM - iOS App Setup
MDM Intune: Deploy Mobile Apps
Mobile Gateway
Mobile Gateway: Can't Access Web Interface
Mobile Gateway: Capture Logs for Support
Mobile Gateway: Discovery Using DNS-SD
Mobile Gateway: Reset "Admin" Password to Default
Security
Config: Disable TLS 1.0 / 1.1
SSL: Exclude Cipher
SSL: Import PFX Certificate
SSL: Password Obfuscation
SSL: Replace Expired Certificate
SSL: Using OpenSSL
SSO: MobilityGuard Reverse Proxy
Vulnerability: Is EveryonePrint MobilePrint Concerned About Log4j Alert?
See more
Server
Best Practice: Server Life Cycle & Maintenance
Server: ID Changing
Server: Upgrade to a New Version
Server: License Maintenance Expiration Date
Server: Backup Configuration & Data
Migrating to a New Server
Server: Reset "Admin" Password to Default
Driver Print: Cannot Connect to Printer
Driver Print: MacOS and IPPS Issue
Server: Job Status "Printing" and No Output
Server: Select NIC on Multi-NIC Server
Web Portal: Can't See Advanced Driver Print Instructions
Web Portal: Hide Password Field
Web Print: Max Upload Size
See more
Technical Documents & Resources
EveryonePrint 4.3.3 Installation Guide
EveryonePrint Mobile Gateway Installation Guide
Support Guide: Server Name Change
Demo Guide: Test Run EveryonePrint
EveryonePrint for Linux Installation Guide
Pre-installation Checklist: Connect & Connect Pro Edition
Pre-Installation Checklist: Print Methods
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Troubleshooting
Debug: Creating Debug Log Files for Support
Determine Which Program Uses or Blocks a Port
MS Office Converter: Custom TTF Fonts Not Used in Doc Conversion
Troubleshooting: Jobs stuck as Awaiting Processing
Troubleshooting: Tracking High CPU Usage
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