Mobile: Android
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      3. Mobile: Android

      Mobile App: Error GetServerConfiguration

      How to Fix 'Error GetServerConfiguration' in EveryonePrint Mobile App on Android and iOS

      Note: the following applies both for the Android and iOS apps.

      Symptom: 

      On the EveryonePrint app, you get presented with an error message like the one in the screenshot below, which reads "Error on http get method: https://localhost:9443/api/?method=GetServerConfiguration".

      Mobile-error_GetServerConfiguration

      This can be caused by two main reasons:

      1. There is a configuration problem on the Mobile Gateway. Please check the configuration for wrong or missing parameters.
      2. There is a connectivity problem, maybe at the DNS level (which may be affecting the firewall). Please check your network connectivity, including all stages up to the mobile gateway.