Mobile: iOS
      Back to home
      1. Knowledge Base
      2. EOP MobilePrint (Legacy)
      3. Mobile: iOS

      AirPrint: Some Printers Are Not Visible on Apple iOS Device

      How to Make All Your Printers Visible on iOS Devices with AirPrint & EveryonePrint

      Several devices are defined in EveryonePrint, and only some of them are visible with AirPrint on iOS devices.

      Issue:

      Printer description in EveryonePrint -> Devices are containing "." (dot), preventing proper AirPrint announcement.
      AirPrint-Some-printers-are-not-visible-on-Apple-iOS-device

      Resolution:

      Remove the "." in the description and restart EveryonePrint Mobile Gateway service.