Jaroslav Bělehrad, Global Head of HR
2 min read
Whether the employees you want to attract and keep are executives or delivery drivers, today’s human resources efforts too often feel like a catch them if you can exercise.
- What’s the best way to retain the talent you’ve worked so hard to attract?
- What’s the one tool in use today that makes humans feel connected to other humans—even though they’re far apart?
THE ANSWER TO THE FIRST QUESTION IS A PROVEN SUCCESSFUL PREBOARDING AND ONBOARDING PRACTICE
That is a well-choreographed process that moves the new hire past the paperwork into their work cohort and up to speed in their new job. Moving through uncertainty and into productivity is a highly rewarding journey, one that not only builds skills but increases self-esteem. Having that automated step-by-step process in place and making sure it works smoothly is the key to keeping the keepers. Personal success inspires group loyalty.
Knowing that the info they need is at their fingertips means they are not only getting the resources they need when they need them, but they also have a rapid-response lifeline for reaching out, so they never feel lost or uncertain.
THE ANSWER TO THE SECOND QUESTION IS THE SMART DEVICE EVERYBODY HAS
In the years since its birth, the smartphone has grown from a portable telephone into a power tool—one that enables deep research, delivers entertainment, and facilitates real-time interaction. It’s easier to carry than a laptop, it lives in the pocket of most of generation Z and Alpha, and delivers them the world.
Today, most of us rely on it to keep us connected to customers and clients as well as family and friends. It’s everyone’s digital pal, and who better to be onboarded by than that “digital someone” they trust?
PREBOARDING AND ONBOARDING YOU CAN HOLD IN THE PALM OF YOUR HAND
Companies that use the smartphone as a primary preboarding and onboarding tool leverage its universality to connect with a new hire via phone, text, email, voicemail, and video calls—in much the same way friends and family do. For job candidates as well as for remote workers, the smart use of smartphone features helps to cement human connection and facilitate business practices.
A timely in-app message reminds the new hire to complete the paperwork HR needs to get them on the payroll. A video meeting with their supervisor sets expectations and builds a personal relationship. A virtual howdy from their cohorts makes them part of the team.
ENGAGEMENT IS LIKE GLUE. IT CEMENTS RELATIONSHIPS
People often use the word engagement to mean betrothal, the kind of commitment that gets sealed with a diamond ring and a wedding date. But at its root, engagement means agreement, interaction, work, and keeping in touch. Ideally, all those meanings come together when a company and a new employee commit to one another and begin what both parties hope and intend will be a productive and long-term relationship. The first steps count, even when the interested parties can’t meet face-to-face.
MEET YSOFT CLERBO, THE HR DEPARTMENT THAT FITS IN YOUR POCKET
Not content to rest on past achievements, global print management leader Y Soft took on the challenge of digital onboarding just in time to have a robust solution ready to go when the global pandemic made face-to-face human relations a dangerous business. Clerbo is a technology designed to promote human connection throughout hiring, preboarding, onboarding, and getting a new employee up to speed, using a smartphone or PC interface that’s easy to use and guaranteed to be germ-free.
Clerbo promotes employee retention even in the most challenging of times. Isn’t it time to give it a spin?
